Refund and Returns Policy

At CLEARANCE-HD-PARTS, we stand behind the quality and performance of all our products. Our commitment to providing top USA brand V-Twin parts to the Australian and New Zealand markets is backed by our comprehensive Warranty and Returns Policy.

We aim to ensure that every purchase meets your expectations and that you have a positive experience with our products.

Warranty Policy:
All products sold by CLEARANCE-HD-PARTS come with a manufacturer’s warranty that covers defects in materials and workmanship.

The duration and specifics of the warranty vary by product and manufacturer. We will honor all manufacturer warranties for items purchased through our outlet. For warranty service, please contact us with your purchase details, and we will guide you through the warranty claim process.

Warranty Duration:
The warranty period is specified by each manufacturer and typically ranges from 90 days to one year from the date of purchase.
What’s Covered: Our warranty covers manufacturing defects and failures under normal use conditions. It does not cover wear and tear, accidental damage, or issues resulting from improper installation or usage.

How to Claim:
To initiate a warranty claim, please Contact us with your order number, a description of the issue, and any relevant photos or documentation. We will respond with further instructions on how to proceed.

Returns Policy:
CLEARANCE-HD-PARTS does not accept returns or offer refunds.

All parts are supplied as NEW Parts in original packaging, they are not factory seconds or refurbished items, they are sold at a discount because we are clearing stock. All parts are covered by manufacturer’s warranty.

Please ensure that you select the correct fitment for your motorcycle’s model and year before purchasing.

If you are unsure about fitment details of any parts, please contact us via the contact form below.

Contact Us
If you have any questions about our Warranty & Returns Policy or need assistance with a warranty claim, please don’t hesitate to contact us.  Our team is here to help ensure your satisfaction with every purchase from CLEARANCE-HD-PARTS.

Got a question?
we're here to help

Fill out the form below, and we will be in touch shortly.
Contact Information
Bike Information

Keep up to date with our latest products